1. About these terms
These terms apply when you use the Salora website and our services. By using the website or booking a consultation, you agree to these terms. If you do not agree, please do not use our website or services.
Salora is operated by [CONFIRM: legal company name], registered in Israel under number [CONFIRM], with its address at [CONFIRM: address].
2. Our services
Salora helps patients from Israel receive dental treatment in Tbilisi, Georgia. Our services include:
- A consultation and treatment plan at a Salora clinic in Israel.
- Coordination of your treatment at our partner clinic, Blits Dental, in Tbilisi.
- Aftercare and follow-up visits at Salora clinics in Israel.
- Help with travel arrangements, if offered. [CONFIRM]
Dental treatment in Georgia is performed by licensed dentists at our partner clinic, who are responsible for the clinical care they provide.
3. Medical information on this website
Information on this website is general and for information only. It is not medical advice and does not replace a personal examination by a dentist. Every treatment plan is based on your individual clinical situation, assessed at your consultation.
4. Consultation and treatment plan
After your consultation, you receive a written treatment plan with the proposed treatment, estimated time in Tbilisi and price.
The plan may change if the treating dentist finds something during treatment that could not be seen at the consultation. If this happens, the dentist will explain the change and its cost, and no additional treatment will be done without your consent.
5. Prices and payment
- Prices on the website are indicative and may change. Your final price is the one stated in your written treatment plan.
- Prices include only the services listed in your treatment plan. Flights, accommodation, travel insurance and personal expenses are not included unless stated. [CONFIRM]
- Payment terms, including any deposit, are stated in your treatment plan. [CONFIRM: deposit amount, payment method, currency, when payment is due]
6. Cancellations and changes
- You may cancel or reschedule your treatment by contacting us at least [CONFIRM: 14] days before your planned treatment date.
- Deposits are [CONFIRM: refundable / partly refundable / non-refundable] as stated in your treatment plan.
- We or our partner clinic may need to reschedule treatment for medical or unforeseen reasons. In that case, we will offer you a new date or refund amounts paid for treatment not provided.
- We are not responsible for flight or hotel costs you booked yourself if treatment is rescheduled, unless stated otherwise. [CONFIRM]
7. Your responsibilities
You agree to:
- Give complete and accurate information about your health, medications and medical history.
- Follow the instructions of the dentists before and after treatment.
- Attend your appointments, including aftercare visits in Israel.
- Arrange valid travel documents and, where needed, travel and medical insurance.
8. Results
Dental treatment results depend on each patient’s clinical situation, healing and care after treatment. Photos on the website show individual results and do not guarantee the same outcome for you. Every medical procedure carries some risk, which the treating dentist will explain to you before treatment.
9. Warranty and aftercare
- Treatment provided at our partner clinic is covered by the warranty stated in your treatment plan. [CONFIRM: warranty terms per treatment]
- The warranty does not cover damage caused by accidents, not following care instructions, or not attending required check-ups.
- If you have a problem after returning to Israel, contact us. We will arrange an assessment at your nearest Salora clinic and, where needed, coordinate further treatment.
10. Travel
Unless we arrange travel for you, you are responsible for your own flights, accommodation and travel documents. We may recommend travel or transfer services as a convenience, but they are provided by independent third parties under their own terms. [CONFIRM]
11. Use of the website
You may use this website for personal, non-commercial purposes. You must not misuse it, try to access it without permission, or upload harmful content.
All content on this website, including text, images, logos and design, belongs to Salora or its partners and may not be copied without permission.
12. Limitation of liability
To the extent allowed by law:
- Salora is responsible for the services it provides directly, including consultation, coordination and aftercare in Israel.
- Clinical treatment in Georgia is provided by our partner clinic and its licensed dentists, who are responsible for that treatment.
- We are not responsible for indirect losses, or for losses caused by events outside our reasonable control, such as flight cancellations, natural events or government actions.
Nothing in these terms limits any rights you have under consumer protection law.
13. Privacy
We handle your personal and health information as described in our מדיניות פרטיות.
14. Complaints
If you are not satisfied with our service, contact us at [CONFIRM: email]. We will try to resolve your complaint quickly and fairly.
15. Changes to these terms
We may update these terms from time to time. The version on this page applies from the date it was last updated. The terms that apply to your treatment are those in force when you accepted your treatment plan.
16. Governing law
These terms are governed by the laws of the State of Israel. Any dispute will be handled by the competent courts in [CONFIRM: city], Israel.
